Our client is a large concrete producer, maintaining its own plants and a vehicle fleet. With their business expanding, they faced several problems, including the growing amount of manual work of multiple stakeholders involved in the shipment and dispatch process. The client decided to launch a logistics mobile application accessible by drivers, dispatchers and company customers. Its goals were to automate the business process of order placement and processing, concrete delivery from the plant to the client, and concrete plant operator’s work at the facility.
Having a reputation of a logistics-savvy partner experienced in both FMS/TMS and CRM solution development, Symfa was selected as a dedicated development partner for the project.