Experience APIs Development Facilitating Market Expansion

A US carrier approached Symfa with a few digital transformation projects. The company headquartered in New York, had long planned to give its legacy systems a boost, given the harsh competition in the industry.

The customer turned to us with a view to leverage our expertise in API-led connectivity. The architecture of the customer’s core system was to undergo a total overhaul. API-led connectivity was an architecture approach of the client’s choice as the client wanted to leave their core systems intact to minimize potential risks.

This project implied building a series of public experience APIs. Each API was to be designed to match a certain type of the carrier’s product. The APIs allow third party’s agents to use our customer’s infrastructure to automate sales. Thus, third parties can create quotes and bind them without logging into the core systems of our client. In such a manner, they represent our client, keep their business growing and get the infrastructure that they would otherwise have to build themselves.