Over the months of efficient collaboration, the joint team comprising the client’s and Symfa talents has dramatically improved the company's workflows.
The Symfa team has become a natural extension of the client’s team. We meticulously follow the client's requirements in terms of processes and milestones, even outperforming the client's team at times. We speak up and suggest our own solutions when the client needs a second opinion. Our QA team shows top commitment throughout the entire project despite changing requirements and significant workload.
As a result, the client has reduced their dependency on the manual labor of the processing center and stabilized the system, which now is ready to grow with new vigor, without old errors and bugs in its way. The client expects fines for late/out-of-balance compliance forms to drop, as the policy issuance procedure takes fewer steps and less time to complete. Transparency through detailed reporting and better customer service add up to the impressive list of improvements achieved through the legacy software modernization.
Our team will get back to you promptly to discuss the next steps