The Client is a large US-based enterprise founded in 2005 currently counting 10,000+ employees. They specialize in security management and law enforcement equipment and software, with a mission to ensure safety and security of the officers, their families and communities. The company’s impressive suite of products and services includes license plate recognition and facial recognition software and equipment, ballistic analysis equipment, and crime and incident mapping technology.
The client’s customer base was growing exponentially and eventually it became clear that the existing CRM system could no longer meet the needs of the fast-growing business. So, the client turned to Symfa for a total CRM overhaul. The reason behind their choice was in our hands-on experience in complex CRM and ERP systems and extensive business process automation expertise. Thus, we embarked on this challenging project to rewrite the code using up-to-date technologies, boost the system efficiency and grow its functionality.