The client is a UK-based B2B employment and career development agency catering to local and international businesses.
The client had an ongoing internal project building a real-time CRM system for their hiring platform. Grappling with multiple issues around functionality implementation, maintenance, and updates, they settled on finding an outbound tech partner.
The job one was to handle a list of crucial updates to the solution in place while taking on long-term support and larger feature upgrade responsibilities. Symfa was picked as fit for purpose due its best expertise combo, including stellar credentials within lasting partnerships, along with years of CRM engineering know-how.