CRM Tech Enhancement & Support for a HoReCa Recruitment Platform

Fine-tuning employee search & hiring workflows

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Customer location
  • UK UK
Project duration
  • 1+ year

Client and Business Goals

The client is a UK-based B2B employment and career development agency catering to local and international businesses.

The client had an ongoing internal project building a real-time CRM system for their hiring platform. Grappling with multiple issues around functionality implementation, maintenance, and updates, they settled on finding an outbound tech partner.

The job one was to handle a list of crucial updates to the solution in place while taking on long-term support and larger feature upgrade responsibilities. Symfa was picked as fit for purpose due its best expertise combo, including stellar credentials within lasting partnerships, along with years of CRM engineering know-how.

Solution

Working directly on the customer server side, our team built and deployed new CRM facilities streamlining processes within the system’s admin, candidate, client, and consultant modules.


Work done

  • Profile & doc management capabilities improvement
  • Additional client statuses deployment
  • New sorting & search parameters introduction
  • Multi-step user registration enablement
  • Regulations consent option implementation

Technologies

  • MongoDB
  • Node.js
  • React.js
  • Redis

Results

Symfa completely fulfilled its end of the deal, proving we specialize in meticulous tech assistance for a reason. Impressed by our effectiveness, the client keeps entrusting the team with their infrastructure support tasks.

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