Property Management and Booking Platform for Video Conferencing Facilities Provider
Australia
- 1+ year
Client and Business Goals
The client is an Australian company helping businesses and individuals book top-notch video conferencing facilities, meeting or training rooms, and workspaces in business centers across the globe. With their service being in high demand, they faced multiple issues maintaining their booking web solution, namely backend bugs, scalability and responsiveness of its front-end.
While selecting the contractor for the project to revamp the entire booking solution, the client assessed such criteria as custom software engineering proficiency, hands-on expertise in booking engines development, PropTech solutions and payment system integration. Symfa outran the competitors, and the client engaged us for the job.
Challenge
The Symfa team was to follow a string of critical requirements:
- Connect the user account to 750+ all major accounting, reporting, sales, marketing, social, or custom-built systems with ease.
- Ensure responsiveness to exchange rate differentials given the services are provided worldwide.
- Enable secure IP addresses and geolocation integration.
- Consider timezone differentials.
Solution
What once started as UI redesign and bug fixing, transformed into full-cycle custom web app development project. Our team engineered a brand new web platform with an Angular front-end and ASP.NET back-end with the server hosted on Azure Cloud Services.
Work done
- Responsive UI design
- Social login implementation: single sign-on for users using their accounts on Facebook, LinkedIn, and Google accounts
- Customized CMS development: role-based feature engineering for Super admin, Authorized users (clients), Space owners (landlords)
- Zapier and Google Maps integration
- Integration with Cronofy API for secure calendar sync
- Calendaring platforms sync up: Office 365, Microsoft Outlook, Microsoft Exchange, Apple iCal, and Google calendar
- Stripe platform payment enablement
- Cisco, TeamViewer, and Bluejeans services support
Capabilities
- Live chat for prompt online support
- Connection to any video-enabled device
- Workspace booking offerings sorted by type, capacity, and price
- Custom services' enablement: catering, equipment or special guidelines
- Payment processing within the app
Technologies
Results
We delivered a slick and scalable web platform that enables meeting room booking in 4,000+ locations worldwide. It supports video chatting on a mobile device, tablet, or laptop.
- Booking offers are provided considering time zones, geolocation, time-dependent prices for spaces, countries-dependent fees, and other specific options.
- The solution supports connections to Xero, QuickBooks, Google Docs, Trello, Facebook, Instagram, Dropbox, Salesforce, Infusionsoft, and 750 more services.
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