Progressive Web App for HoReCa Workflows Automation

Increasing catering transparency & time efficiency for staff & clients

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Customer location
  • USA USA
Project duration
  • 5 months

Client and Business Goals

Our client is a well-established US-based HoReCa company focused on providing healthy lifestyle and dieting at scale.

The client was looking to bring more agility to their internal processes while transforming meal planning, accounting, and reporting. To manage the renewed workflows, they needed an intuitive and power-efficient business automation app.

Symfa took the lead of the outsourced developers competition right away by coming up with a proven expertise in domain-specific task governance apps development. The team’s robust product vision helped the client make sure we were doers, not promisers.

Challenge

- Originally, the client’s idea was to build a mobile Cordova-based app to be able to access multiple platforms’ functions. Yet, after analyzing the framework implementation rationale, the team suggested opting for a progressive web app logic.
- The solution proved to be impeccably resource-efficient while handling the client’s tasks in full. First, it helped avoid excessive app store publishing and updating efforts. Second, it allowed running the PWA through any browser across tablets and mobile devices alike, basically making it behave in a natively mobile manner.
- To facilitate printer communication and real-time reporting setting, Symfa integrated Google Cloud Print service.

Solution

The cloud-based progressive web app (PWA) features a well-thought-out logic, enabling guests to request room service and plan restaurant meals with detailed nutrition reports. Once a request gets processed all the way through a secure SQL database, it further syncs to a remote printer, allowing staff to add paper receipts and meal plans to their clients’ orders.


Major modules

Admin panel / database interface

  • Provides comprehensive staff user management tools
  • Enables admin to browse the daily menus with ingredients and calories plans

Custom report form

  • Accessible from the staff iPads
  • Accounts guests orders, shows nutrition data for a selected period

Hybrid POS interface

  • Runs on staff Mac or Windows devices
  • Accepts and processes guests’ meal orders

Work done

  • Client’s SRS & mockups assessment
  • Software requirements roadmapping
  • Back-end & front-end development
  • Graphic design
  • Animations development
  • Manual & automation testing & QA
  • Pre-launch improvements
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Technologies

  • Angular
  • JavaScript
  • Express
  • Node.js
  • PostgreSQL
  • TypeScript
  • Ionic4
  • Webpack

Results

Right on the promise, Symfa delivered a failure-proof task management solution upon a secure SQL database and cloud computing. The team got the client equipped with a simplified printing process while walking the client through it, A to Z. No matter the internet connection, the hybrid tablet POS system will run safe and sound, with no critical data loss.

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