Medical Insurance Revenue Optimization & Reporting System

Enabling an unhindered user journey for a tech-intensive digital service

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Customer location
  • USA USA
Project duration:
  • 1+ year

Client and Business Goals

Our client is a US-headquartered company operating internationally as a consulting business. It helps healthcare, finance and banking, retail, real estate, and HoReCa firms expand revenue opportunities while optimizing sales and media management processes.

In the face of lasting global pandemic calls, the client conceived building a holistic solution addressing the needs of healthcare providers at scale. Given the credit we deserved through creating reliable reporting products at the intersection of the insurance domain with healthcare, finance, real estate, Symfa was entrusted with this long-term project.

Solution

The solution is meant to accelerate insurance revenue management through heterogeneous data governance, demand-enabled pricing, customer satisfaction, profitability analysis, and strategic reporting. Fashioned as an ultimately configurable service, the platform will be instrumental in automating major enterprise workflow routines and setting up custom employee roles within individual dashboards.


Work done

  • Software requirements specification development
  • Front-end engineering on Angular
  • Ad hoc requests & logic improvements

Features in the spotlight

  • Multi-factor authentication
  • Challenge question security layer
  • Cyber-protected payment transactions
  • Payment matching functionality
  • Accounting, correspondence & activity reporting
  • Correspondence workflow management
  • Advanced navigation logic
  • Built-in analytics tools
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Technologies

  • Angular

Results

Supporting a high level of organization, the team successfully handled the grind, designing a neat interface upon an easily navigable user flow. The team’s diligence exceeded the client’s expectations — Symfa proved to know the drill, tackling the sophisticated job as if it were run-of-the-mill.

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