eCommerce Platform for HoReCa & Wellness Offerings Aggregation

Crafting a flexible marketplace enhancing customer experience & partner loyalty

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Customer location
  • USA USA
Project duration
  • 5 months

Client and Business Goals

An American company headquartered in California, the client is a full-service enterprise providing mobile and digital-first solutions with a focus on the hospitality domain.

With a primary objective to hit the market before the summer holidays season opening, the client was looking to launch a brand-new extension of their booking platform while revamping the existing functionality. The solution was meant to be highly-scalable so as to demonstrate the company services getting a more multifaceted character.

The search of a seasoned outsourced contractor capable of working under a harsh deadline led them to Symfa, and the team managed to come up with a holistic vision on how to grow the platform’s user and partner support capacity.

Solution

Completing a total solution makeover, Symfa delivered a slick marketplace enabling the client to offer HoReCa amenities at scale while efficiently partnering with unlimited businesses.

From the ground up, the team designed a responsive user-centric interface that provides the registered guests with offerings like fitness and events passes, pool time and cabanas scheduling, SPA treatments across luxury resorts and hotels, and more.


Work done

  • Comprehensive website redesign
  • Existing features updates
  • Back-end & front-end engineering
  • New admin mockups development
  • A to Z admin panel redesign
  • Integration with Google Calendar & Maps API, Paypal API

Capabilities

  • Simple two-step pass booking & hotel check-in
  • Advanced super admin data management
  • Special offers & partner promotions aggregation
  • Location, date & price filtering

Technologies

  • Node.js
  • React.js
  • Stripe
  • GoogleMaps API
  • Google Calendar API
  • PayPal
  • TaxJar
  • Google Adwords

Results

Launched right on time and within the requirements, the MVP solution helped the client engage new audiences while announcing extensive business growth potential. The reskinned and updated version of the service followed as the next step.

Impressed by the Symfa team’s excellent results shown under a stressfully tight timescale, the client delegated us with further admin panel capabilities improvement. The client also considers another long-term tech partnership contract, intending to win over new HoReCa collaborations to ramp up their bottom lines.

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