Originally, the client’s idea was to have their existing solution updated and reskinned. After a thorough website inspection and audit, Symfa found out some more substantial inefficiencies and progress bottlenecks than it was expected. The team came up with a detailed roadmap on how to rebuild the legacy mechanisms while cautiously fitting them into the established tech ecosystem.
The team built an all-in-one marketing system that orchestrates eCommerce, enrollment, and resource planning efforts. Bringing together all the digital and physical sales points, it handles the entire customer and associate engagement cycle — from web portals to referral system to back office support.
The solution comprises a custom ERP system that ensures smooth workflows around online orders, shipping, accounting, commissioning, and intranet. It also provides solid and efficient communication between all the databases involved within the infrastructure.
The solution has grown into a powerful sales and marketing management tool that unleashed measurable bottom line growth and helped expand the client’s market geography with 15 more countries. The solution proved to be financially feasible by completely meeting the client’s market turnover expectations.
We had worked with several other teams before but it never worked out. Symfa is online whenever you are working, and when emergencies come up, they work day and night until the problem is solved. Their support for the entire IT infrastructure has been invaluable over the years. Their availability regardless of the time difference, reliability, and excellent communication put them in the spotlight.
Our team will get back to you promptly to discuss the next steps