Our client, an American venture business working in 70+ international jurisdictions, aims to reform jail and prison systems by promoting a human-centered attitude within their products. Given the mission to humanely improve communities by mitigating the destructive impact of imprisonment, the client conceived a project building a solution that facilitates communication. The envisioned app was to keep families connected, no matter where the inmate location is.
Halfway through the project, the client was left shorthanded, lacking front-end engineering workforce. Symfa qualified for the job by exhibiting a required level of expertise in multi-platform app development while hand-picking a dedicated team of Flutter-savvy specialists.
The Symfa team helped craft a brand-new subscription-based platform enabling users to find their incarcerated loved ones through a free locator tool across any State, Federal or country facility.
Providing a low-cost option to high-priced jail phone calls, the app allows sending printed birthday cards, letters, and photos of major life events directly from iOS or Android phones, tablets, or PCs.
The Symfa team helped the client bring the platform to smooth release, delivering their scope of work on the promise, ahead of the deadline. Meeting a warm user welcome for taking the hassle out of jail communication, the solution has already shipped 1+M photos while processing 8+M phone call minutes since launched.
The app release was a loud success, quickly breaking $6.6M raising. Featured in the list of the most influential companies as of 2022, the solution keeps making headlines across the US major tech-oriented aggregators and news agencies, including TechCrunch, CNN, and Forbes.
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