Mobile & Web TeleHealth Apps for Medical Services Optimization

Enabling easily accessible digital doctor-patient appointments
Customer location
  • UK UK
Project Duration:
  • 1+year

Client and Business Goals

A London-based startup business focused on creating meaningful mHealth and TeleHealth solutions underlying AI and IoT technologies. Caters to European small and medium healthcare enterprises at scale.

Aiming at building products that make the grade and help medical services evolve, the client had an idea of an app that provides patients with an instant on-the-go access to everything around healthcare. To develop the solution from the ground up, the client needed a reliable outsourcing partner with an impeccable track record.

Symfa completely met the requirements by demonstrating a high-standard expertise in web and mobile app engineering while coming up with a sensible ballpark vision of the solution in question.


The solution was meant to feature a sophisticated scalable architecture supporting three data-intensive repositories, which made the app orchestration quite a non-trivial task. The team handled a dedicated QA session, managed to adjust the conferencing flow, and ensured a clockwork platform functioning with an unflawed data access.


The team created a healthcare platform enabling users to contact doctors through a robust video conferencing connection. Comprising a web version for medical specialists and a mobile Android app for patients, the solution also serves as a multi-faceted marketplace.

In some ten minutes, users can get an appointment with a doctor, schedule and collect lab tests, request a sick list application or prescription, and order meds to be delivered right to their doorsteps. The platform features in-app payment processing allowing medical staff to obtain fees for their sessions.

Work done

  • Patient, doctor, and admin single-page web app and mobile apps development
  • Medical specialist onboarding roadmapping
  • App screens design
  • Solution architecture ideation
  • Mockups and interactive prototypes design
  • Software requirements specification
  • Audiovisual connection automation and fine-tuning

Major modules

Doctor dashboard

Enables medical specialists to plan appointments, receive notifications, control finance.

Stats panel

Aggregates data on prescriptions, lab tests, sick lists, appointment duration, and fees.

Admin panel

Provides access to user groups data, allows for doctor verification, onboarding, moderation, and marketing management.


  • AWS S3
  • Jenkins
  • AWS
  • PostgreSQL
  • React Native
  • React
  • JSS
  • Elixir
  • Phoenix
  • Postman
  • StoryBook
  • ToxBox
  • Redux-Saga


Symfa delivered fully-functioning MVP mobile and web apps that sit well with the client’s tech requirements. Since the successful Google Play launch and on, the team keeps maintaining and improving the product.

In continuous sync with a remote parallel development team, we managed to grow our scope optimization skills and maxed out progress transparency, which was highly appreciated by the client.

The worldwide COVID-19 pandemic context raised the demand in teleHealth solutions and proved the client idea’s feasibility, thus incentivizing them for building a full-blown product version.

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